AGs: we are serious, abide by Protecting Tenants at Foreclosure Act

There is much to talk about with the alleged settlement of the big five (BofA, Chase, Wells, Citi, Ally/GMAC) and the Attorneys General (AGs even though it is wrong to say Attorney Generals).  The deal is not final but there are a variety of documents describing the basics of the agreement.  See chart of anticipated money flows here for example.

Of course the focus of the inquiry and thus settlement is the servicers’ foreclosure processes.  As a result, the lenders at issue allegedly agreed to some new servicing standards.  (Note that Fannie and Freddie were involved in the negotiations and made sure the standards were not too tough because they knew that they would have to follow them too implicitly.  Kinda despicable.)

New Servicer Standards

Anyway, a PDF of the “new” standards is found on the settlement website (nationalforeclosuresettlement.com) is here. Of course it is hoped that servicers stop blatantly violating every known law in their quest for money. So in that vein the standards say in part that servicers are to really start following the law now.  See, before there were laws passed by Congress and signed by the President, or passed by the state legislatures, etc.  Yeah, the lenders ignored these in millions of cases for years and years.  Well this settlement says that lenders agree to follow standards written on a PDF on a website.  (It also requires additional checks to improve the fairness in the system.)  But who would doubt lenders would violate these new standards?  Come on, it is typed up, digitized, spell checked, on the web and everything.

One of the many laws that the servicers agreed to follow in the new standards was the Protecting Tenants at Foreclosure Act which is the very last paragraph of the new standards:

E. Tenants’ Rights
Servicer must comply with applicable state and federal laws governing the rights of tenants living in foreclosed residential properties; and, the servicer must develop and implement written policies and procedures to ensure compliance with those laws.

Settlement Servicer Standards, page 10, here.

Well maybe lenders will really start doing it now since it is a PDF.  Folks certainly should not look to the federal government to do anything to help.  The Treasury Department has long ago indicated that it will do anything possible to assist the industry.  With regard to the Protecting Tenants at Foreclosure Act, government controlled Fannie and Freddie have been the top violators of the Act themselves. Story here.

New AG Enforcement Changes Playing Field

But maybe some state AGs will actually be able to enforce the laws, even against the national banks whereas in the past only the industry-controlled Office of the Comptroller of Currency (part of Treasury) could take action against the biggies.  (Normally the big banks did not have to follow any of the laws because OCC was their regulator and in this scheme the state-chartered lenders and others wanted out of enforcement too otherwise the biggies had a competitive advantage.  So local political forces prevented AGs from doing anything even against smaller players.)   The settlement changes the playing field.  Another part of the site describes another feature of the settlement giving AGs new powers:

State AG oversight of national banks for the first time.  Something no court could award.

  • National banks will be required to regularly report compliance with the settlement to an independent, outside monitor that reports to state Attorneys General.
  • Servicers will have to pay heavy penalties for non-compliance with the settlement, including missed deadlines.

National Foreclosure Settlement website, About, Key Provisions of Settlement, here.

So maybe, just maybe somebody is serious about this law (and hopefully a few others).

Romney’s Foreclosure “Plan” Way Off

Mitt Romney’s position on foreclosures sounds similar to real estate brokers who think they stand to profit from more foreclosures (more sales, more commissions); nevermind how crazy it is:

ROMNEY: Are there things that you can do to encourage housing. One is, don’t try and stop the foreclosure process. Let it run its course and hit the bottom, allow investors to buy homes, put renters in them, fix the homes up and let it turn around and come back up. The Obama Administration has slow-walked the foreclosure processes that have long existed, and as a result we still have a foreclosure overhang.

Mitt Romney, watch it yourself here.

I have heard this “let the market work” argument repeatedly after the banks got their bailouts and now are turning profits, giving bonuses and trying a variety of ways to increases their fees.  At a press event over the summer I took a preachy tone in frustration.

“[A]re we going to blame this whole mess on a guy who lied on his loan application? Really? Have you all been duped that much that you are going to continue to write that story, that that is what this is all about? That Wall Street didn’t invent mortgage-backed securities?

This stuff didn’t just happen overnight. The guy who lied on his loan app didn’t just get born these last four years. This thing was created by Wall Street and aided by the players. Everyone had their hand in it. The Realtor, and no offense to Mr. White, but the profession, what is their answer — sell, sell, sell! Absolutely. That’s what they want. That puts more money in their pockets.”

Robert W. Doggett, Texas RioGrande Legal Aid, more of that story here.

Romney obviously has been advised to sound tough during this primary season — let those liars suffer, they get what the deserve is the thought process.  It might sound tough but it is totally wrong.  A editorial published yesterday took a moment to explain why he is way off:

Efficiency. Mass foreclosures are a rotten way to stabilize the market. They impose huge costs on neighbors, communities and local governments, and on the broader economy, as falling prices erode equity, depress consumer spending and mire the housing market in a deep hole.

Logic. Who does Mr. Romney think will buy up millions of foreclosed properties? Borrowers who lose their homes to foreclosure or who sell their homes for less than the balance on their mortgages can be denied credit for years; many will never be homeowners again. … Investors are inclined to buy distressed properties only if they believe home values will rise, a confidence that is hard to come by in a market that is threatened by more foreclosures and renewed price declines.

Danger. With the economy still weak and vulnerable to shocks, more foreclosures and the resulting price declines would only weaken the economy further.

Fairness. The let-it-crash argument conveniently ignores that the housing bubble was the result not only of overborrowing but of reckless lending too. When the bubble burst, the banks were bailed out, while speculators and uncreditworthy borrowers — whom lenders had aggressively pursued during the boom — quickly began to lose their properties. But the economic damage went far beyond the “bad” borrowers, as evidenced by deep recession, ensuing slow growth, high unemployment and crashing home values — all of which has now harmed millions of homeowners who never went near a subprime mortgage. They are the collateral damage of the banks’ binge and bailout. They deserve help, not scorn.

NYT editorial, November 26, 2011 - here.

At a recent debate, Mr. Romney was asked why he was willing to risk further huge losses in home equity by pushing foreclosures. “What would you do instead?” he replied. “Have the federal government go out and buy all the homes in America?” Story here.

What is needed is a set of policies — rentals, forbearance, principal write-downs and refinancings — on a scale that tackles the problem.  So far nobody has successfully pushed forward such a plan so we all continue to suffer while to politicians wrangle on what sounds better to the voters and donors.  Romney painted the choices as: 1) tough it out and take our medicine or 2) let federal government take all our homes.  Seems fair.

Independent Foreclosure Reviewers Named, Rest Cloudy

Today the federal Office of Comptroller of the Currency (OCC) released the latest update on the enforcement of its lame Consent Orders negotiated with the industry over the summer. Many were critical of those “orders” here.

The update aka Interim Status Report covers several topics which we’ll chew on later undoubtedly, but it does release some of the details on the federally created Independent Foreclosure Review which some have suspected will be whitewash job to help the industry cover its robo-signed tracks.  Story here and here.  The Independent Foreclosure Review is not going to be done by a judge, a neutral attorney familiar with the law, or governmental official — the reviewers are instead hand-picked accounting firms selected by the loan servicers and paid by the loan servicers.  Who are they?

[And the winning accountants especially selected and paid for by each servicer are]:

  • AllonHill, LLC, for Aurora Bank;
  • Clayton Services, LLC, for EverBank;
  • Deloitte & Touche, LLP, for JPMorgan Chase;
  • Ernst & Young, LLP, for HSBC and MetLife Bank;
  • Navigant Consulting, Inc., for OneWest;
  • PricewaterhouseCoopers, LLC, for Citibank and US Bank;
  • Promontory Financial Group, LLC, for Bank of America, PNC, and Wells Fargo Bank; and
  • Treliant Risk Advisors, LLC, for Sovereign Bank.

OCC Interim Status Report: Foreclosure-Related Consent Orders November 2011, at Page 5 here.

If you could, wouldn’t you want to hand pick the judge that decides your fate in loads of cases and be the one to pay him?  Would you want him to understand the law or just be able to count?  The feds decided to explain that the Independent Foreclosure Reviewers are really, really independent because they label them as independent repeatedly in their report and because they rejected some of the consultants initially recommended by the servicers.  Reminds me of the Herman Cain defense paraphrased: “Some will claim that I sexually harassed them but there are thousands that will say I didn’t.” (Actual quote here.)   Wow, OCC rejected some of the hand-picked people — that must mean they have approved ones that are truly independent.

On Page 6 of the report OCC explains all the requirements needed in order for the approved reviewers to maintain independence.  It is nice that they have something written down, after all, the financial services industry is well known for abiding by memos, guidances, and directive from regulators.  (See Jon Corzine, MF Global and the missing 1.2 billion here. Of course when the firm was borrowing at ratios close to 40 to 1, the regulators sent memos.  Yeah that worked well.  Now there is a “shortfall” that is growing.  Wallstreet even whitewashes the term for theft.)  Memos, directives and guidances on independence are not nearly as critical if servicers did not get to hand-pick and pay the reviewers directly.

But OCC did not just name the reviewers, it provided the letter agreements between the parties — redacted.  OCC link here.  Remember the OCC considers lenders and their cronies to be their customers.  I don’t know what term they give homeowners or the taxpayers.  Regardless, OCC’s customers would likely prefer that as little information gets out to the public as possible.  So naturally, OCC has blocked out entire pages of the letter agreements.  OCC says they blocked a little information that is personal and proprietary.

I counted over 22 pages were blocked out just in the agreement between the reviewer and Bank of America.  Many of the blocked out pages appear to describe the review process itself and possible conflicts of interest.

See the Letter Agreement for reviewer Promontory Financial Group, September 6, 2011 - here.

Of course there were block-outs scattered throughout the entire document as well.  I am still reviewing the agreements with the other reviewers.  OCC is leaking a little more information, but not enough for anyone to really believe the Independent Foreclosure Review process is fair.  If you feel differently, I’ve got some MF Global stock to sell you.

Are Rust and Feds already lying about Independent Foreclosure Review? It’s Biased.

Update here.

After the Independent Foreclosure Review was announced, I was curious about whether it was truly independent, and I called Rust Consulting who operates the phone number for the program.    The Rust representative claimed to not know who selects the reviewer or who pays the reviewer.  See story here.  Another advocate called and spoke with another Rust representative with similar results.  Rust would only indicate that the feds (the agencies that protect the industry, not the Consumer Financial Protection Bureau) approve the reviewers but it refused to acknowledge or confirm that the reviewers are in fact selected by the servicer and paid by the servicer.  Story here.  Well the feds admitted otherwise:

Numerous readers asked for further information, and several questioned how in good conscience could consultants hired and paid for by the servicers they are examining be considered “independent?” In so many words, they asked: “Isn’t that akin to the wolf watching the hen house?”

Joe Evers, the deputy comptroller for large banks at the OCC, said independence is “a crucial component” of the consent orders against the servicers. “We’ve gone to a great deal of effort to ensure the consultants are truly independent,” he said during a telephone press briefing.

Indeed, according to Evers, some outfits that applied to be consultants, including a few law firms and subservicers, have been disqualified because the OCC did not believe they could be autonomous.

MarketWatch story here.

Wow — the servicer selects a consultant and pays them.  Refusing to allow some law firms and subservicers hardly means the reviews will be independent.  Does Evers or the other fed agencies truly believe that these reviews will be independent under these circumstances?  Let’s see, you are a servicer — are you going to select a consultant that is more friendly to you, that has treated you well in the past, maybe worked for you?  Maybe you have an ongoing business relationship with the consultant, or maybe you know the consultant would want to continue doing business with you in the future.  The power of selection alone will affect the process.

Let’s say you are a consultant — are you going to try to annoy the very large servicer who is paying you by finding lots of violations, or are you going to gloss over the violations and listen to every excuse by the servicer in hopes they continue to pay you, and give you more work in the future or a reference for more work in the future.

There is no downside for a servicer to select a consultant favorable to them, and there is no upshot for a consultant to find violations during their reviews.  Hacking off a homeowner (or former homeowner) costs the consultant nothing.  Hacking off a servicer will affect the consultant’s bottom line.  This process is by definition biased.

The feds I suppose will say “don’t worry, will be watching.”  That has worked so well in the past.  This scheme is not even as independent as the arbitration system set up to ripoff consumers because of the bias of the arbitrators. (Even the Wall Street Journal has found as much, story here.)

But if you want to apply for a review anyway, either call them and get the official application mailed to you, or fill out this unofficial version here.

Is the Independent Foreclosure Review really independent?

See update to this story here and here.

———————————————–

Is the “Independent Foreclosure Review” a real help to borrowers, or the latest program announced by the feds in a long series of faux efforts to make it appear the government is responding to the misinformation (we used to call them lies in grade school) and forgeries committed by servicers in their handling of foreclosures across the country?  You decide.

HAMP was predicted by all but the administration to be a total failure and it did not even meet those expectations.  HARP was equally worthless.  The latest change to HARP announced by Obama was just more lip stick on that pig.  (Nice story summarizing them both here.)  For all these programs borrowers have no rights and the servicers operate in a black box.  These programs of course were written by the financial services industry in lieu of giving borrowers anything meaningful like the cramdown right in Chapter 13s.  While the 50 state attorneys general still debate remedies, the feds swooped in with the consent orders with the familiar refrain — servicers promise to follow the law and continue to operate in a black box.  Borrowers have no rights, again.  It was not just me complaining — about everyone that was not bought off by the industry has a problem with the feds’ consent orders.  Story here.

Now the feds announce the new “Independent Foreclosure Review”. The amount of detail in the program reminds me of the one page bailout bill the last administration tried to get Congress to approve.  (It might be two pages depending, copy here.)  But we can garner a few opinions from what little is there.  See FAQ here.  First, it does not apply to anyone having trouble now or in the last year.  Seriously.  It is for people that either got foreclosed on and evicted over a year ago (like they still have all their proof and haven’t moved on with their lives), or it is for people that worked it all out with the servicer already but they are still hacked off and willing to mess with the servicer afterwards.  This time period requirement alone is beyond troubling.  The feds would hate it if they got in the way of servicers trying to actually foreclose wrongfully.

I could go on about borrowers have no rights (again), and that the review is another black box for which there is no appeal, no rules, no guidelines (the lack of rights for borrowers is consistent with all the other government programs announced in the last three years) — here is my number one concern with this program at present — and its title is the tipoff.

If you have to put “Independent” in the title, then it probably isn’t.

So I called the Independent Foreclosure Review hotline (1-888-952-9105) and spoke to Tryka at ext. 7131.  I think she picked up on the first ring after pressing #3.  Amazing start.  Tryka wanted my full name but only gives out her first name.  She works for a company called Rust Consulting who is a “third party” she said, and who set up the website as well (http://independentforeclosurereview.com/).  Link to Whois here.  I asked who the independent reviewers would be.  She didn’t know, but they would be “approved” by the feds.  She listed the names of the federal agencies thinking that might impress me.  It only frightened me more (OCC, Federal Reserve, OTS — the usual suspects that consider financial institutions as their customers and borrowers as necessary evils).  Funny the CFPB was not in the list.  Who is paying the reviewers?  Yeah, she doesn’t know that either.

How can you say these are independent reviews if you don’t know who the reviewers are, who initially selects them, and who pays them?

But in the spirit of Fox News, let me be balanced here.  I do like that the definition of foreclosure that triggers a review is fairly broad enough to cover many situations:

  • The property was sold due to a foreclosure judgment.
  • The mortgage loan was referred into the foreclosure process but was removed from the process because payments were brought up-to-date or the borrower entered a payment plan or modification program.
  • The mortgage loan was referred into the foreclosure process, but the home was sold or the borrower participated in a short sale or chose a deed-in-lieu or other program to avoid foreclosure.
  • The mortgage loan was referred into the foreclosure process and remains delinquent but the foreclosure sale has not yet taken place.

And I also like some of the examples given that may have led to financial injury:

  • The mortgage balance amount at the time of the foreclosure action was more than you actually owed.
  • You were doing everything the modification agreement required, but the foreclosure sale still happened.
  • The foreclosure action occurred while you were protected by bankruptcy.
  • You requested assistance/modification, submitted complete documents on time, and were waiting for a decision when the foreclosure sale occurred.
  • Fees charged or mortgage payments were inaccurately calculated, processed, or applied.
  • The foreclosure action occurred on a mortgage that was obtained before active duty military service began and while on active duty, or within 9 months after the active duty ended and the servicemember did not waive his/her rights under the Servicemembers Civil Relief Act.

But given the holes already mentioned, and the consistent protection of the financial services industry to date — it smells to me like yet another smoke and mirror job.  But we won’t know for sure until borrowers apply.  There are no details about what will be done should the independent reviewer find a problem but who knows if they ever will.  But if you want to apply for a review anyway, either call them and get the official application mailed to you, or fill out this unofficial version here.

Follow

Get every new post delivered to your Inbox.